Last updated on 05/01/2023. 

If you have additional queries regarding the delivery of your order, please reach out to us on customerservice@afi.za.com. Alternatively, you can start a chat with us on the website.



1) How will my order be delivered?
All products will be delivered to the address specified by you when you place your order, by hand or by the courier we select.


2) Who pays for delivery?
We reserve the right to charge You for delivery of your order. The below charges are subject to change without any prior notice.


2.1) Local Orders (Within South Africa) 2.1.1) Orders below R2000 pay a flat delivery rate of R80.00

2.1.2) Orders above R2000 will have the delivery cost covered by us.


 2.2) International Orders (Outside of South Africa)


2.2.1) All international orders are required to pay for delivery as specified at checkout.


2.2.2) Recipients of international shipments may be subject to import taxes, fees, and customs duties levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country and is the responsibility of the recipient (customer).

3) When will I receive my order?
 Subject to availability and receipt of payment, requests will be processed according to below offerings:


(i) In-stock items – 5 to 7 working days

(ii) Pre-Order (Stock Available) – 7 to 10 working days

(iii) Pre-Order (To be Manufactured) – 14 to 21 working days


*Got your eye on a pre-order item but worried about when you’ll receive your order?

If you’d like a more specific timeframe for when your preferred pre-order item will be ready, please reach out to us at customerservice@afi.za.com.

All other delivery information can be found in the Terms of Service